Frequently Asked Questions
Everything you need to know about your NUIT Clothing Atelier experience.
How long will it take for my order to be shipped?
As many of our pieces are handcrafted in our atelier, please allow 3-5 business days for processing. Once shipped, domestic orders typically arrive within 2-4 business days, while international shipping may take 7-14 business days.
What is your return and exchange policy?
We offer a 14-day return window for all unworn items with original tags attached. Please note that bespoke or custom-altered garments are final sale and cannot be returned.
How do I ensure I select the correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or contacting our styling team for personalized advice.
Do you offer international shipping?
Yes, NUIT Clothing Atelier ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and local customs regulations.
What materials do you use in your collections?
We prioritize high-quality, sustainable textiles including organic cotton, ethically sourced silk, and deadstock fabrics to ensure both luxury and environmental responsibility.
How should I care for my NUIT garments?
To preserve the integrity of our artisanal fabrics, we recommend dry cleaning or hand washing in cold water with a gentle detergent. Always air dry and avoid direct sunlight.